Frequently Asked Questions
What is a 'Virtual Challenge'?
A virtual challenge is a challenge that you control, at your own pace, whenever is best with you! Complete the challenge, submit the evidence form. Earn your award for your hard work!
Do you give to charity?
Yes, 10% of all profits go to charity. Each challenge has a different charity related to the challenge!
Why would I pay money for a 'medal'?
Where can i find the Wellness Goal Setting Sheet?
I am not from the UK, can I enter?
100% Yes. Of course! These challenges are for everyone! There are slight delivery fees for customers outside the UK.
How do I Submit evidence?
Fill out the submission form, when we receive the form, the award will be sent to you in the post. If you want the medal earlier, pop us an email and we can arrange something.
How do I know that i had submitted the evidence?
Once you click you submit, you will receive an email that you completed a form, please check your spam or all mail. Feel free to message us about any questions you have.
Is there another way of sumbitting evidence?
Of course, you may message us on any social media platform with your NAME, EMAIL and evidence! We are flexible and want to make it as easy for you to submit!
How do I submit evidence for a Home Workout or Wellness Challenge?
What is your return policy?
We do not offer any refunds or returns unless the medal is damaged (Please Read Terms And Conditions). If you decide this challenge is not for you, you could choose another challenge! Please read terms and conditions.
What are the delivery information?
What should I do before i enter a challenge?
Please read our FAQ's and Terms and Conditions
I have another question?
Free feel to message us regarding any sort of question! Our aim is to help you achieve your wellness and fitness goals.
How do KIDS SUMMER CHALLENGE Work?
Kids Summer Challenge is a just like any other challenge, we have 10 different mini trophies for each activity. Once parent / guardian enters the challenge, they will be sent the awards. If is for the parent / guardian to reward the child once they compelte the challenge. The major difference is that no evidence is required for this challegne.
How do I track my distance
There are many apps on your phone such as: Strava and the apple heatlh app which will tell you the distance. We understand that we may not always be easy to get a photo evidence! So send us what you can! We are very flexible
When will my award arrive?
The Wellness and 7 Day Home Workout Challenge - Once Submitted, we aim to send off medal within 48 hours!